Jonathan Rothe's Resume

Jonathan Rothe

Jonathan.E.J.Rothe@gmail.com Jonathan-Rothe.com 402-516-4633

Education & Training

University of Nebraska at Omaha

August 2018 – Expected 2026

Bachelor of Science in IT Innovation

Double Minor in Cybersecurity and Management Information Systems

3.5 GPA

Dean's List Awardee 4x

Cofounder and President of UNO Mindfulness Club for 4+ years

Relevant Coursework

Coding programs with Python, SQL, R, C, Java, HTML, JavaScript, and CSS

Built and deployed a website using Python, HTML, CSS, and Django as a team

Extensive Cybersecurity coursework and hands on projects or labs

Substantial coursework with a focus on IT-related project development and management

Metropolitan Community College

Graduated 2018

Associate's Degree in Applied Sciences

CompTIA A+ Certification

Renewed August 11, 2025

Candidate ID: COMP001022322378

Passed both exams on first attempt with high accuracy

CompTIA Security+ Certification

Received August 11, 2025

Candidate ID: COMP001022322378

Passed on first attempt with high accuracy

Work Experience

API Integrations Expert | Toast

September 2025 – Present

Deliver advanced technical support for Toast's API ecosystem, focusing on third-party partner integrations, data syncing, and system interoperability.

Troubleshoot complex API issues using tools like Postman, Splunk, and Salesforce; analyze logs and payloads to identify and resolve integration failures.

Assist partners and internal teams with RESTful API onboarding, authentication flows, and endpoint behavior to ensure successful integration and usage.

Collaborate cross-functionally with Engineering, Product, and Partner Success teams to support scalable, secure, and efficient API integrations.

Software Support Specialist & Expert | Toast

November 2023 – Present

Provide technical support for Toast's payment and employee management software.

Promoted to Specialist II after six months and to Expert after just over a year through rapid skill development.

Develop deep proficiency with proprietary software and operational procedures to resolve customer issues efficiently.

Utilize Splunk, Salesforce, JIRA, and additional tooling to diagnose, resolve, and document support cases.

Data Center Security Officer | Salute Mission Critical

May 2023 – October 2023

Provided security coverage during the construction of a Google data center.

Monitored the facility build-out to safeguard critical infrastructure and personnel.

Maintained site integrity through vigilant observation and incident response readiness.

Hospital Security Officer | Catholic Health Initiatives

December 2021 – May 2023

Secured multiple hospital campuses, including behavioral health units with high-risk scenarios.

Completed law enforcement-level CPI de-escalation training and applied advanced communication skills.

De-escalated intense, real-world situations to protect patients, visitors, and clinical staff.

Corporate Security Guard | Clark International

September 2019 – December 2021

Protected personnel and property across corporate client locations.

Managed access control systems and surveillance platforms to enforce security protocols.

Technical Skills, Experience & Projects

Advanced experience using macOS and Windows, with foundational skills in Linux.

Developed and deployed multiple websites, including my personal portfolio.

Rapidly master proprietary software while adapting to new procedures in dynamic technology environments.

Experienced with Salesforce for ticketing and customer relationship workflows.

Built, upgraded, and maintain both personal desktop and laptop systems.

Architected and sustain a smart home environment with intelligent lighting, speakers, switches, plugs, thermostat, and smart lock.

Provide excellent verbal and written communication supporting customer and client interactions.